Here is a professional, transparent, and comprehensive Cancellation and Refund Policy tailored for Yatri India. You can easily copy and paste this directly into your website's legal or policy page.
Cancellation and Refund Policy | Yatri India
At Yatri India, we strive to provide you with the best travel experiences. However, we understand that plans can change unexpectedly. Below is our cancellation and refund policy designed to be as fair and transparent as possible.
1. General Cancellation Terms
-
Written Notice Required: All cancellation requests must be submitted in writing via email to our official support address (e.g., support@yatriindia.com) or through the cancellation portal on our website. Phone cancellations will not be accepted.
-
Processing Time: Refunds, if applicable, will be processed within 7 to 10 business days from the date of the written cancellation request and credited back to the original mode of payment.
-
Non-Refundable Components: Certain expenses—such as convenience fees, payment gateway charges, and non-refundable entry permits or special event tickets—are strictly non-refundable under all circumstances.
2. Tour Packages & Holiday Itineraries
If you have booked a customized holiday package or a group tour with Yatri India, the following cancellation charges will apply based on when you notify us prior to the departure date:
-
30 Days or More before Departure: 10% of the total tour cost (or the minimum booking deposit, whichever is higher) will be retained as a processing fee.
-
15 to 29 Days before Departure: 25% of the total tour cost will be retained.
-
7 to 14 Days before Departure: 50% of the total tour cost will be retained.
-
Less than 7 Days / No-Show: 100% of the total tour cost will be retained. No refunds will be issued.
3. Hotel Bookings
Cancellations for standalone hotel accommodations booked through Yatri India are subject to the specific cancellation policy of the respective hotel partner:
-
Free Cancellation Period: Many hotels offer free cancellation up to a certain date (indicated during booking). If canceled within this window, a full refund (minus payment gateway fees) will be issued.
-
Late Cancellations / No-Shows: If you cancel after the hotel's specified deadline or fail to check in (No-Show), the hotel's penalty policy will apply, which typically ranges from a 1-night charge to 100% of the total stay value.
4. Cab & Transportation Services
For standalone car rentals, airport transfers, or outstation cab bookings with Yatri India:
-
More than 24 hours before pickup time: Full refund, minus a small administrative fee (e.g., 5%).
-
Less than 24 hours before pickup time / Driver already dispatched: Cancellation charges equivalent to the first day's hire or 50% of the total trip fare will apply.
-
No-Show: If the passenger fails to show up at the designated pickup point within 30 minutes of the scheduled time without prior intimation, it will be treated as a No-Show, and no refund will be provided.
5. Force Majeure & Unforeseen Circumstances
Yatri India is not liable to pay any compensation, refund, or cover losses resulting from cancellations caused by Force Majeure events. These include, but are not limited to:
-
Natural disasters (floods, earthquakes, landslides, severe weather)
-
Government restrictions, lockdowns, curfews, or civil unrest
-
Strikes, bandhs, or transport blockades
-
Pandemics or public health emergencies
Note: In such cases, we will try our best to assist you in rescheduling your travel or securing service provider credits, subject to vendor policies.
Have questions or need to cancel a booking?
Reach out to our customer support team at support@yatriindia.com or call us at [Insert Phone Number]with your Booking ID.
Would you like to customize any specific timelines or add details regarding flight bookings as well?Here is a professional, transparent, and comprehensive Cancellation and Refund Policy tailored for Yatri India. You can easily copy and paste this directly into your website's legal or policy page.
Cancellation and Refund Policy | Yatri India
At Yatri India, we strive to provide you with the best travel experiences. However, we understand that plans can change unexpectedly. Below is our cancellation and refund policy designed to be as fair and transparent as possible.
1. General Cancellation Terms
-
Written Notice Required: All cancellation requests must be submitted in writing via email to our official support address (e.g., support@yatriindia.com) or through the cancellation portal on our website. Phone cancellations will not be accepted.
-
Processing Time: Refunds, if applicable, will be processed within 7 to 10 business days from the date of the written cancellation request and credited back to the original mode of payment.
-
Non-Refundable Components: Certain expenses—such as convenience fees, payment gateway charges, and non-refundable entry permits or special event tickets—are strictly non-refundable under all circumstances.
2. Tour Packages & Holiday Itineraries
If you have booked a customized holiday package or a group tour with Yatri India, the following cancellation charges will apply based on when you notify us prior to the departure date:
-
30 Days or More before Departure: 10% of the total tour cost (or the minimum booking deposit, whichever is higher) will be retained as a processing fee.
-
15 to 29 Days before Departure: 25% of the total tour cost will be retained.
-
7 to 14 Days before Departure: 50% of the total tour cost will be retained.
-
Less than 7 Days / No-Show: 100% of the total tour cost will be retained. No refunds will be issued.
3. Hotel Bookings
Cancellations for standalone hotel accommodations booked through Yatri India are subject to the specific cancellation policy of the respective hotel partner:
-
Free Cancellation Period: Many hotels offer free cancellation up to a certain date (indicated during booking). If canceled within this window, a full refund (minus payment gateway fees) will be issued.
-
Late Cancellations / No-Shows: If you cancel after the hotel's specified deadline or fail to check in (No-Show), the hotel's penalty policy will apply, which typically ranges from a 1-night charge to 100% of the total stay value.
4. Cab & Transportation Services
For standalone car rentals, airport transfers, or outstation cab bookings with Yatri India:
-
More than 24 hours before pickup time: Full refund, minus a small administrative fee (e.g., 5%).
-
Less than 24 hours before pickup time / Driver already dispatched: Cancellation charges equivalent to the first day's hire or 50% of the total trip fare will apply.
-
No-Show: If the passenger fails to show up at the designated pickup point within 30 minutes of the scheduled time without prior intimation, it will be treated as a No-Show, and no refund will be provided.
5. Force Majeure & Unforeseen Circumstances
Yatri India is not liable to pay any compensation, refund, or cover losses resulting from cancellations caused by Force Majeure events. These include, but are not limited to:
-
Natural disasters (floods, earthquakes, landslides, severe weather)
-
Government restrictions, lockdowns, curfews, or civil unrest
-
Strikes, bandhs, or transport blockades
-
Pandemics or public health emergencies
Note: In such cases, we will try our best to assist you in rescheduling your travel or securing service provider credits, subject to vendor policies.
Have questions or need to cancel a booking?
Reach out to our customer support team at support@yatriindia.com or call us at [Insert Phone Number]with your Booking ID.